Web Site Privacy Statement The privacy, confidence, and trust of individuals who visit this web site are important to us. CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) values your privacy. This Privacy Statement (the "Policy") is designed to tell you about our practices regarding collection, use, disclosure, processing and storage of information that you may provide via the website or through other features, applications, emails, content, downloads, products or services (collectively, the “Site”) that are operated by us.

Scope of this Privacy Statement This Policy includes any separate privacy notices and/or notices posted on particular pages of the Site that may provide more detail regarding personal information we collect on those pages, why we need that information, and choices you may have about the ways we use that information.

If you sign up to use a special feature of the Site, you may be asked to expressly consent to special terms, for example, by checking a box or clicking on a button marked, “I agree.” This separate agreement will supplement or amend this Policy, but only with respect to the matters governed by such separate agreement.

If you are located outside of the United States, please note that any personal information collected through this Site may be transferred to the United States and other countries that might not provide an equivalent level of protection as the data protection laws in your home country. Your use of this Site or submission of any personal information will therefore constitute your consent to the transfer of your personal information outside of your home country. Please do not provide information to us, either directly or indirectly, if you do not accept this Policy or are in a country or location where this Policy violates local laws or regulations, or the use of our services is not permitted.

Please be sure to read this entire Policy before submitting any information to the Site. We may update this Policy from time to time. We will also revise the "updated" date at the top of this Policy. We encourage you to periodically review the Policy.

Collection of Personal Information
"Personal information" refers to any information relating to an identified or identifiable individual who is the subject of the information. This is the same information that an individual might provide when visiting our office and it includes such items as an individual's name, address, e-mail address or phone number. CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) only collects the personal information that is necessary to provide the information or services requested by you.

We also collect statistical information that helps us understand how people are using the Site so we can continually improve our services. The information collected is not associated with any specific individual and no attempt is made to profile individuals who use the Site.

Use of Information
CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) uses the collected information to respond appropriately to requests. This may be to respond directly to you or to improve the Site. We use personal information only in ways that are compatible with and relevant to the purposes for which it was collected or as subsequently notified unless such other use is authorized by you or required by applicable law. The personal information we collect allows us to keep you posted on the Site’s latest product announcements, software updates, and upcoming events. It also helps us to improve our services, content, and any advertising. If you don't want to be on our mailing list, you can opt out anytime by updating your preferences. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) , you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve CIM Audio Visual, Inc. (d/b/a [CIM Technology Solutions) products, services, and customer communications.

Disclosure of Information
  • Disclosure to Third Parties
At times, CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) may make certain personal information available to strategic partners, resellers or other service providers that work with CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) to provide products and services, or that help CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) market to customers. Personal information will only be shared by CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) to provide or improve our products, services and any advertising; it is not currently shared with third parties for their own marketing purposes.
  • Others
It may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence for CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Cookies and Other Technologies
Cookies are short and simple text files that are stored on a user's computer hard drive by web sites. We may use cookies and other technologies such as pixel tags and web beacons to keep track of and store information so the user does not have to supply the information multiple times. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

You can configure your web browser to refuse cookies or to notify you when a web site attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer. Please note, however, that if you do turn off cookies, the Site may not work as intended and may lose some functionality.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

We may use this information to understand and analyze trends, to administer the Site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. We may also use this information in our marketing and advertising services.

In some of our email messages, we may use a "click-through URL" linked to content on the Site. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Note that your app device may allow you to block or manage push notifications, location information, in-app purchases, or online access.

CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) is committed to the security of the information that is either available from or collected by this Site. We have taken multiple steps to safeguard the integrity of our telecommunications and computing infrastructure, including but not limited to, authentication, monitoring, auditing, and encryption.

Please keep your user name, password or other access information confidential to protect against unauthorized access. You should also adopt strong passwords that others cannot easily guess.

Links to Other Sites
This Site may have links to other web sites. CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) is not responsible for the content or privacy practices of third party sites and suggests you review their privacy statements.

Privacy of Children
The Site is a general audience site that is not designed nor intended to collect personal information from children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. We do not use such information, and will take reasonable measures to delete it if we discover that it is has been provided. The Site is not a child-directed site in whole or in part. The Site does not target children under the age of 13 as a primary or secondary audience. To respect the privacy of children, children under the age of 13 should not provide any personal information on this Site. We ask that parents supervise their children while online.

Cloud Services
Notwithstanding the foregoing, we may offer cloud computing services to primary and secondary educational institutions. In such a case, the school has contracted with us as an operator to collect personal information from students for the use and benefit of the school, and for no other commercial purpose. Please be assured that we do not collect, process or disclose student data for any commercial purposes including advertising or marketing.

You have the right to access your personal information stored with us to ensure that it is accurate, complete and current. Upon request, we will grant you reasonable access, except where the burden or expense of providing access would be disproportionate to the risks to your privacy or where the rights of other persons would be violated. In addition, we will take reasonable steps to correct, amend or delete information that you can independently demonstrate is inaccurate or incomplete. You may withdraw your consent to the collection, use and transfer of your personal information, however, please note that, by withdrawing your consent, it may be impossible for CIM Audio Visual, Inc. (d/b/a CIM Technology Solutions) to continue to provide you with certain services.

We retain personal information collected under this Policy for as long as there is a business need for it in accordance with applicable record retention policies and a range of legal and regulatory recordkeeping requirements.

Privacy Questions
If you have any questions or concerns about this Policy or would like information on how to access your data, please contact us: 1-800-742-5036.
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